We have established these methods in order to save our clients additional expenses. It is unfortunate that baggage and customs at Orlando International Airport can take up to 3 hours depending on the number of flights arriving at the same time and the number of TSA agents available that day. Once Passengers arrive at Orlando MCO. we have two ways we can coordinate the meet and greet service.
#1 We can either be at the meet and greet area 30 minutes after the flight lands and allow an additional 15 minutes for your guests to arrive to the area. After the allotted time a wait time charge and airport fees will be incurred at $1 per minute Sedan and SUVs Vans and Limousines $2 per minute.
#2 The second method would be to have Passengers call our office (407-855-2555) or Driver once they clear customs and their chauffeur will arrive at the designated baggage meet and greet area for their airline, 10 minutes after the phone call to coordinate the meet and greet service.
Airport Arrivals will be charged additional wait time 30 minutes after gate arrival time domestic arrivals and 60 minutes after gate arrival for International flights Passengers Must Call 407-855-2555 if he/she has a problem locating the Chauffeur. If the passenger/s leaves the pickup location without notifying Royal Transportation at 407-855-2555 a full No Show charge will apply!! All deposits are non refundable. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. Minimum Sanitation fee is $150.00. All smoking is prohibited by law and is subject to $500.00 fee. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). Overtime pay will apply after the first 10 minutes of prearranged time described on the trip sheet. Charter hourly service is billed hourly. Not responsible for delays or the termination in weather caused by unsafe road conditions (i.e. storms, accidents, etc.). Not responsible for articles left in the vehicle. Vehicles cannot be loaded beyond seating capacity. Company is not liable in the event of mechanical breakdown of any kind including air conditioning during your trip and will only be responsible for making up lost time on this trip or at a mutually agreed date. Royal will send another vehicle immediately for passengers to arrive within a reasonable time frame. Air conditioning in any vehicle is difficult when temperatures are above 90 degrees even more so if they are not moving or in direct sunlight. We do our best to ensure you are as comfortable as possible on your trip or charter. Water, ice and mints are available in every car and Limousine.
Cancellation Policy for Sedans and Suvs 48 hours notice. Customers will receive a full refund with 48 hours notice of cancellation.Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged at full rate. All Limousines and Speciality Vehicles, Weddings, Proms, Homecoming and other special events have a non refundable 7 day cancellation policy. A $35 minimum fee to all cancellations.
Airport Arrivals will be charged additional wait time after 30 minutes for ALL arrivals.
Royal Transportation Group 1737 Carolina Ave, Gotha, Florida 34734 Office 407-855-2555
I, _______________________________, authorize Royal Transportation Group to charge the following credit card for transportation services On ___________________, 2024. I understand the amount of the confirmation will be the minimum amount that can be charged and I also understand the total amount charged will be the amount of actual charges shown on the trip confirmation(s). It is also understood that if prepayment is not Received 7 days prior to date of service, my card will automatically be charged the amount of the trip confirmation. I understand that reservation(s) listed below can not cancelled.
Customer name_______________________Phone____________________________
Billing Address_____________________________________Billing zip_______________
Credit Card#_______________________________________Exp Date___________ CVV Code_______
Email address _________________________
Authorized Signature ________________________________ Date________/______/2024